Terms of Service

Effective Date: July 17, 2026

Welcome to The Sienna Effect. By accessing our website or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By using our website or purchasing our products, you agree to comply with these Terms of Service and all applicable laws and regulations.

2. Custom-Made Products

All garments sold by The Sienna Effect are custom-made to order. Production begins after your order is confirmed. Due to the personalized nature of our products, orders cannot be cancelled once production has started.

3. Pricing and Payments

All prices are displayed in the applicable currency on our website. Payment must be completed before your order is processed unless another payment method is offered at checkout.

4. Order Acceptance

We reserve the right to refuse, limit, or cancel any order at our discretion, including orders that contain incorrect pricing, product information, or suspected fraudulent activity.

5. Shipping and Delivery

We strive to deliver orders within the estimated time frame. However, delivery dates are estimates and may vary due to production schedules, courier delays, weather conditions, or other circumstances beyond our control.

6. Returns and Refunds

Because every garment is custom-made specifically for each customer, all sales are final. We do not accept returns, exchanges, or refunds except in cases where you receive a damaged, defective, or incorrect item. Please refer to our Return & Refund Policy for more details.

7. Product Information

We make every effort to display product colors, fabrics, and designs accurately. However, slight variations in color, texture, or appearance may occur due to screen settings, lighting, and the handmade nature of our products.

8. Intellectual Property

All content on this website, including logos, designs, images, product descriptions, graphics, and text, is the property of The Sienna Effect and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

The Sienna Effect shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products, except where required by applicable law.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will become effective immediately upon posting on our website.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us using the contact information provided on our website.

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.